01
Operational Best Practices
Turn growing pains into repeatable systems across onboarding, customer success, support, and internal operations.
Construction technology consulting
Built by someone who's been inside the build.
I help ConTech companies sharpen operations, grow embedded payments, improve customer experience, and turn good products into businesses customers actually adopt.
Discuss a project13+ years
Inside construction management software
$15M → $2B
Embedded payment volume helped scale
Operator first
Practical strategy built for execution
Where I help
Strategy that survives contact with reality.
I've worked across customer success, payments operations, product strategy, and growth. The work is grounded in what teams can actually execute and what contractors will actually use.
02
Embedded Payments
Build a payments strategy that works for the product, the customer, and the business, from operations through adoption.
03
Go-to-Market Strategy
Clarify positioning, launch plans, enablement, and the customer journey so good products turn into measurable growth.
04
Customer Experience
Design practical workflows that improve adoption, retention, and the way customers experience your company.